Healthy Kids Premium Payment Information

For information about your account or the payment of a premium, contact NH Healthy Kids accounting department at 1-877-464-2447 extension 241.

Make Payment Premiums Easier – Enroll in our Automated Premium Payment

Want to make paying your premiums easier? We will deduct your premium from your bank account if you enroll in our automated premium payment plan. For more information and an enrollment form, please select one of the following links:

Healthy Kids Silver Automated Premium Payment
Healthy Kids Buy-In Automated Premium Payment

Premium Payment Policies

If you are having problems making your premium payment on time, please call our accounting department at 1-877-464-2447 ext. 241. We may be able to provide assistance if you have encountered a temporary loss of income or an unexpected expense.

Healthy Kids Silver

If your child is enrolled in the Healthy Kids Silver program, your premium is due on the last day of the month for the upcoming month. For example, your payment for February benefits is due on January 31. If you miss two premium payments, your child’s insurance may be cancelled. NHHK makes several attempts to reach you by phone and mail before your account is cancelled for nonpayment.

Healthy Kids Buy-In

Premiums for the Healthy Kids Buy-In program are due one month in advance. For example, payment for your February benefits is due January 1. NH Healthy Kids makes several attempts to reach you by phone and letter before your account is cancelled for non-payment. Accounts not paid are processed for cancellation on the first of the month. There is a one-time chance for re-instatement if payment is received by the 7th of the month.

Accounts Cancelled for Non-Payment

Accounts cancelled for non-payment are not eligible to re-enroll in Healthy Kids for three months. At that time you will need to complete the application process again.

Refunds for Prepaid Benefits

Prepaid premiums are refunded only if we receive notice of cancellation before the first day of the prepaid benefit month. For example, if you have paid for February, you must cancel by January 31 to receive a refund.