Healthy Kids Silver Premium Payment Information

For information about your account or the payment of a premium, contact NH Healthy Kids accounting department at 1-877-464-2447 x. 241

Make Payment Premiums Easier – Enroll in our Automated Payment Plan

Want to make paying your premiums easier? We will deduct your premium from the bank account of your choice if you enroll in our automated premium payment plan. Click here for more information and an enrollment form.

Premium Payment Policies

If you are having problems making your premium payment on time, please call our accounting department at 1-877-464-2447 ext. 241. Rescue funds are available to help families who encounter a temporary loss of income or an unexpected expense.

Healthy Kids Silver

If your child is enrolled in the Healthy Kids Silver program, your premium is due on the last day of the month for the upcoming month. For example, your payment for February benefits is due on January 31. If you miss two premium payments, your child’s insurance may be cancelled. NHHK makes several attempts to reach you by phone and mail before your account is cancelled for nonpayment.

Healthy Kids Buy-In

Premiums for the Healthy Kids Buy-In program are due one month in advance. For example, payment for your February benefits is due January 1. NHHK makes several attempts to reach you by phone and letter before your account is cancelled for non-payment. Accounts not paid are processed for cancellation on the first of the month. There is a one-time chance for re-instatement if payment is received by the 7 th of the month.

Accounts Cancelled for Non-Payment

Accounts cancelled for non-payment are not eligible to re-enroll in Healthy Kids for three months. At that time you will need to complete the application process again.

Refunds for Prepaid Benefits

Prepaid premiums are refund only if we receive notice of cancellation before the first day of the prepaid benefit month. For example, if you have paid for February, you must cancel by January 31 to receive a refund.